Refund & Returns Policy

There is a 50% refund policy for all services. If the client cancels the project 24 hours before it begins, we would give back a 90% refund back; keeping a 10% administration fee. If there is no cancellation request made and the client cancels when the project begins; there will be a 50% refund policy. We do provide 3 free consultations when the projects are in operation. The client can make any changes during that time. Any further changes after that will be charged on a per hour rate to execute the changes.

Payment Policy

There is a 50% advance policy for all “Photography”, “Videography” and “Audio Production” services. The client must pay 50%of the amount total amount as a deposit before commencing on the project. We will notify you on the day the project commences. The remaining 50% of the payments, must be paid after completing the project. For cancellations before commencing the project, please refer to the “Refund & Returns Policy”